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SHIPPING INFORMATION
Orders placed after 2pm on a Friday, will be despatched on the next working day, which will be the Monday (unless it is a bank holiday).
Robert Graham Ltd can and do ship WORLDWIDE!
Our packaging methods are extremely secure to ensure that your whisky and cigars reach you
in optimum condition. If you have any
problems whatsoever, don't forget you are covered by our
NO QUIBBLE
GUARANTEE!
Alcohol
United Kingdom Mainland
United Kingdom Offshore
Same Day Despatch
Overseas Despatch
Coffee Despatch
Lighter Despatch
Choosing Shipping
Gifts and Delivery to an Alternative Address
ALCOHOL DESPATCH INFORMATION
To find out more information on how much delivery will cost you
and how long it should take for your item to arrive, please refer to the charge below:
UK Delivery - £7.50 for a standard size bottle, up to 1.5 kilo weight
UK Delivery - £15.00 for orders over 1.5 kilo weight
Overseas Delivery - Delivery cost starts at £20.00 per bottle.
Please note that delivery can be subject to additional shipping cost as per courier quote
For large / bulky orders. You will be notified by email with confirmation of any additional cost prior to despatch.
UNITED KINGDOM
MAINLAND SHIPPING
To find out more information on how much delivery will cost you
and how long it will take for your item to arrive, please refer to the charge below:
Singles, Packs and Box orders, Smokers Accessories and Tobacco despatched by
tracked or Special delivery.
Humidors and large and heavy items despatched by courier services.
Samplers standard tracked delivery free of charge.
Orders over the value of £100.00 standard tracked delivery free of charge.
Standard tracked Delivery approx 2-4 working days £4.50
Next Working Day Delivery guaranteed delivered by 1pm mainland UK only £7.50
Courier Next Working Day Delivery guaranteed delivery by 6pm mainland UK only £20.00
Saturday Delivery Royal Mail Saturday Service (orders under 2kg in weight) guaranteed delivered by 1pm mainland UK only £10.50
Saturday delivery is available for orders under the weight of 2kg with Royal Mail at £10.50 delivery cost per order.
Should the weight of your order exceeds the weight of 2kg, and we are unable to despatch by Royal Mail,
you will be contacted and advised of any additional cost prior to shipping your order.
An average cost for courier delivery on Saturday is £40.00.
Please note our DAILY CUT OFF time for all orders requested for NEXT DAY DELIVERY is
2pm.
UNITED KINGDOM OFFSHORE SHIPPING
For deliveries of large / bulky or heavy items to destinations outside
mainland UK including Northern Ireland, please email us for a shipping quote to
sales@whisky-cigars.co.uk
You will be contacted and informed about any additional
postage and packaging cost in advance by our sales team should your order be
subject to any additional shipping cost to any of these destinations.
SAME DAY DESPATCH CENTRAL LONDON
Same day delivery is available for our Central London customers in the following post codes:
W1, W2, W8 ,W9, W10, W11, WC1, WC2, SW1, NW1, NW2, NW3, NW6, NW8, NW10.
Please state that you require this at the time of placing your order in the comments section of our online store
or give us a call . For orders under the value of £250 please call or email us for delivery quote.
Orders over £250 shipped free! Please note that same day despatch orders are subject to stock availability.
Email: sales@whisky-cigars.co.uk
Telephone: 0207 624 3351
OVERSEAS DESPATCH INFORMATION
EUROPEAN SHIPPING
Courier Despatch (Humidors
and parcels over 2 kilo - approx. 4-5 working days) £45.00
Airmail - Large Items (Books, Liquor, Coffee up to 2kilo - approx. 7-10 working
days) £25.00
Airmail - Small items (Tobacco, accessories, coffee up to 1 kilo - approx. 7-10
working days) £15.00
Airmail - Single cigars (up to 10 singles per order - approx. 7-10 working days)
£7.00
Please note that humidors or large and heavy objects
Can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to
despatch.
OUTSIDE EUROPE
Courier Despatch (Humidors
and parcels over 2 kilo - approx. 5-7 working days) £60.00
Airmail - Large Items (Books, Liquor, Coffee over 1 kilo - approx. 7-10 working
days) £35.00
Airmail - Small items (Tobacco, accessories, coffee up to 1 kilo - approx. 7-10
working days) £20.00
Airmail - Single cigars (up to 10 singles per order - approx. 7-10 working days)
£7.00
Please note that humidors or large and heavy objects
Can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to
despatch.
COFFEE DESPATCH INFORMATION (OVERSEAS)
To find out more information on how much delivery will cost
and how long it should take for your item to arrive, please refer to the charge below:
Coffee total weight up to 500g £7.00
Coffee total weight up to 1 kg £15.00
Coffee - each additional 500g over 1kg £5.00
Delivery time approx. 5-7 working days by international post.
Delivery by courier also available on request.
Charged as per quote by courier to the required destination.
You will be notified by email with confirmation of any additional cost prior to despatch.
LIGHTERS DESPATCH
Please note that all lighters are despatch 'drained'.
There is no gas. All
lighters are posted empty.
CHOOSING SHIPPING OPTION
Please note that you are in fact able to choose your shipping option
whilst shopping at our store simply by clicking on the required method on the shipping page.
Please note that humidors or large and heavy objects
Can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to
despatch.
GIFTS AND DELIVERY TO AN ALTERNATIVE ADDRESS
If you want us to ship to an address that is different to the billing address, although this isn't a problem,
PLEASE contact your credit card company and inform them that you are purchasing a mail order transaction
and having it shipped to a different address. This ensures they will allow us to process the charge without delay.
Please make sure that you enter the full billing address on the order form as registered with the card issuer.
Robert Graham
Ltd Est 1874
10-14 West Nile Street,
Glasgow ,G1 2PP Phone:
+44 (0)141 248 7283
194a Rose Street,
Edinburgh, EH2 4AZ -
Phone: +44 (0) 131 226
1874
254 Canongate,
Edinburgh, EH8 8AA
Phone: +44(0) 131 556
2791
4, Broadwell
Parade, London, NW6
3BQ - Phone +44 (0)
207 624 3351 |